This Privacy Policy applies to information about you that Bloomin’
Brands, Inc. and its subsidiaries (operating under Outback
Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s
Prime Steakhouse & Wine Bar, Aussie Grill by Outback, Tender
Shack, Outback & Carrabba’s Express), and Dine Rewards
(collectively, “BBI”, “we”, “our”, “us”) may obtain when you visit
our websites, including
bloominbrands.com,
outback.com,
carrabbas.com,
bonefishgrill.com,
flemingssteakhouse.com,
aussiegrill.com,
tendershack.com,
outbackandcarrabbasexpress.com, or
dine-rewards.com
(collectively, the “Sites”); use any of the associated mobile
applications (the “Apps”); or connect to the WiFi in our locations
(the Sites, Apps, and WiFi are collectively referred to as the
“Services”). This Privacy Policy describes how we may collect, use,
or disclose information about you; your choices regarding our use of
your information; how we safeguard such information; and how you may
contact us regarding our privacy practices.
When you use our Services, we, or service providers acting on our
behalf, may collect your personal information. This generally
happens (1) when you provide us with your personal information, (2)
when we collect your personal information through automated methods,
or (3) when we collect your personal information from other sources.
Information you provide.
We may obtain information that you provide directly to us through
the Services when, for example, you create an account, apply for a
job, submit an order, look up nearby restaurants, make a
reservation, download one of our Apps, sign up for special offers,
fill out a contact form, submit an order for a gift card, log in
to a WiFi network in one of our restaurants, or otherwise interact
with the Services. The information we obtain may include personal
information, which is information that can be used to identify you
individually, such as your name, address, email address, phone
number, date of birth, company affiliation, payment information,
or geolocation.
Information collected automatically.
We, our service providers, or third parties may collect certain
information about you automatically using various online tools
such as cookies, web server logs, and other tracking technologies
whenever you interact with the Services. Information collected in
this manner may include IP addresses, device identifiers, device
model, device carrier information, software version, browser
characteristics, operating system details, language preferences,
referring URLs, length of visits, MAC address, and pages viewed.
A cookie is a piece of data that a website can send to your browser,
which may then be stored on your hard drive as an anonymous tag that
identifies your computer.
Please note that we or other parties may collect personal
information about your online activities over time and across
different devices and online properties when you use the Services.
Information collected through the Apps.
Depending on your personal device and App permission settings, when
using the Apps, we may collect or have access to the following types
of information:
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• Precise geolocation. When enabled, this may
allow the Apps to collect real-time information about the location
of your device (GPS and network-based) to provide requested
location services and to serve you relevant offers or promotions.
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• Stored information and files. These may allow
the Apps to read, modify, or delete the contents of your USB
storage including photographs, audio and video clips, personal
contacts, and address book information.
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• Camera. This may allow the Apps to access the
camera to scan and input payment method details.
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• WiFi connection information. When enabled, this
may allow the Apps to view WiFi connections.
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• Other. The Apps will send and receive data to
and from the Internet, and may view network connections, have full
network access, control vibration of your device, or prevent your
device from sleeping.
We will store personal information we obtain through the Apps for no
longer than is necessary to achieve the purposes for which the
information was collected, or as otherwise required or permitted
under applicable law.
Information obtained from other parties.
We may obtain information about you from other sources, including
from our affiliates, subsidiaries, business partners, service
providers, and other vendors. These parties may provide us with
personal information that you submit to them for various purposes.
For example, if you apply for a job using the career portal,
purchase a gift card, order catering, provide feedback on a recent
visit, make a reservation, place an order with a delivery service,
or log in to our restaurant WiFi networks using your social media
account, you may submit personal information to one or more of our
service providers that may share your information with us.
We may combine information that we have about you with information
we obtain from other parties. When you submit information to another
party, you are subject to that third party’s terms of use and
privacy policies, for which we are not responsible.
Information collected from job applicants. Personal information may
be collected from you if you apply to work for us, attend a
recruitment event, or otherwise participate in the BBI recruitment
process. Your personal information may be submitted through or
processed by our service providers, who share your information with
us. For example, if you choose to import personal information about
yourself from other websites (such as LinkedIn) or use a chatbot to
ask recruitment-related queries, send communications, or schedule
interviews, your information may be processed by one or more of our
service providers. We may also collect personal information from our
service providers, including via referrals, recruitment agencies,
and background screening providers.
As part of your application, you may provide sensitive personal
information (for example, information relating to your gender, race
or ethnic origin, physical or mental health, or criminal records).
If you do provide sensitive personal information, you do so
voluntarily and agree that such information may be used as described
in this Policy.
Note that if your application is unsuccessful, BBI may still retain
and use the information you provided to us for a reasonable period
of time to handle issues that may arise in connection with your
application, to contact you regarding other employment
opportunities, and for BBI’s legitimate business purposes.
We may use personal information we collect through the Services for:
- • Processing your transactions;
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• Responding to your requests, inquiries, or job applications;
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• Assessing your job application, including to manage your profile
in our recruitment system, perform pre-screening checks, send
transactional SMS messages about the status of your application,
and conduct interviews;
- • Communicating with you or marketing to you;
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• Auditing, research, and analysis, to maintain and improve the
Services (e.g., bug fixes and repairing app crashes), and for any
other internal business purposes;
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• Facilitating and personalizing your online user experience;
- •Conducting contests and processing prizes;
-
Monitoring and analyzing trends, usage, and activities of users of
the Services;
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• Preventing, investigating, identifying, or taking any other
action with regard to any suspected or actual fraudulent or
illegal activity, or activity that violates our policies; or
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•Complying with applicable laws, regulations, or legal process as
well as industry standards and our company policies;
- •Any other purpose, with your consent.
We may disclose your personal information to our subsidiaries,
service providers, business partners, and vendors that provide
services on our behalf. For example, we may disclose your personal
information to provide customer service; operate and improve our
business and the Services; improve our products and customer
service; help run our promotions (including coupons and rewards
programs); process payments; perform auditing and quality control;
communicate with you; for targeting, remarketing, and customized
advertising content; and to otherwise operate our business. The
parties that receive your personal information from us are not meant
to use personal information other than for the purpose(s) for which
it was provided.
In the event of a business transaction, such as if we sell or
transfer all or a portion of our business or assets (e.g., further
to a merger, reorganization, liquidation, or any other business
transaction, including negotiations of such transactions), we
reserve the right to disclose any information, including personal
information, that we obtain through the Services in order to
facilitate the transaction. You acknowledge that such transfers may
occur and are permitted by and subject to this Privacy Policy.
Additionally, BBI may disclose personal information when deemed
necessary to comply with a subpoena, search warrant, or other legal
process; in response to activities that are unlawful or a violation
of BBI’s policies or rules for use of the Services; to protect and
defend our rights or property; or to prevent harm or bodily injury,
including for public health purposes.
We may use third-party technology to collect and use data in
connection with interest-based advertising. These ad technology
companies and advertisers may use, store, or access cookies, web
beacons, and other storage technologies to collect or receive
information from the Services and elsewhere on the Internet and use
that information to provide advertising services to us, including
interest-based advertising or advertisements targeted to your
interests delivered over time and across online services and
devices.
We may use certain web analytics services, for example, Google
Analytics, to help us understand and analyze how visitors use the
Services and to serve ads on our behalf across the Internet. We have
implemented Google Analytics Advertising Features such as
remarketing with analytics, interest-based advertising, demographics
and interests reporting, user segment analysis, and impression
reporting. We and third-party vendors, such as Facebook and Google,
may use first-party cookies or other first-party identifiers as well
as third-party cookies or other third-party identifiers to deliver
advertisements, create a profile of you, measure your interests,
detect your demographics, detect your location, personalize content,
or create an account for management of Dine Rewards.
Analytics and Advertising Technologies.
Our Sites offer a cookie preference center that allows you to
exercise certain choices related to the use of cookies. The
following services or organizations also offer tools that you can
use to control your preferences:
-
• Crazy Egg: We use a vendor called Crazy Egg to
analyze and improve the use of our Services. Crazy Egg may use
cookies for a number of purposes, including user preference
storage, usage pattern assessment, traffic analysis, or
advertisement performance assessment. The information generated by
Crazy Egg is subject to Crazy Egg’s privacy policy, available
here. To learn how to opt out of tracking of analytics by Crazy Egg,
click here.
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• Facebook: To change how Facebook can use your
data, including in relation to targeted advertising, log in to
your Facebook account and change your privacy or advertising
settings as per Facebook’s opt-out instructions.
-
• Google: For more information on how Google
Analytics uses data collected through the Services, visit:
www.google.com/policies/privacy/partners. To opt out of Google Analytics cookies, visit:adssettings.google.com
and
tools.google.com/dlpage/gaoptout.
-
• LiveRamp: You can learn how to opt out of the
use of your Personal Information by LiveRamp at
https://optout.liveramp.com/.
Your opt-out choice may apply only to the browser or device you are
using when you opt out, so you should opt out on each of your
browsers and devices if you want to disable interest-based
advertising for those browsers and devices. If you opt out, you will
still receive ads, but they may not be as relevant to you and your
interests. Note that if you disable certain tracking technologies,
some features of our Services may not function properly. Please note
that we do not control how other parties manage their opt-out
processes. Your web browser may have settings that allow you to
transmit a “Do Not Track” signal when you visit various websites or
use online services; our Sites are configured to respond to “Do Not
Track” signals received from browsers.
Certain features of the Services may permit you to initiate
interactions between the Services and other parties, such as social
networks (for example, to log in to a restaurant’s WiFi network or
invite friends to join Dine Rewards). Using these features may allow
both BBI and the other service to access certain information about
your use of our Services and theirs, including personal information.
You should review the terms, policies, and settings of those
third-party services to learn more about their data practices and/or
adjust your settings.
We may operate sweepstakes, contests, raffles, and similar
promotions (each, a “Promotion”) jointly sponsored or offered by
other parties. Participating in these Promotions may require you to
submit certain personal information. If you choose to participate in
a Promotion, your personal information may be disclosed to other
parties as described in the terms applicable to that Promotion.
Insofar as the terms applicable to a particular Promotion conflict
with this Privacy Policy, the terms applicable to the Promotion
shall control.
The Services may include links to other websites for your
convenience and information. This Privacy Policy does not apply to
those websites, which may have their own privacy policies or notices
that you should review to understand how they may collect, use, or
disclose your personal information. BBI is not responsible for the
content or privacy practices of any linked websites that BBI does
not control.
We take reasonable measures to protect personal information from
loss, theft, misuse, unauthorized access, disclosure, alteration,
and destruction. Nevertheless, transmission via the Internet and
digital storage are not completely secure and we cannot guarantee
the security of your information collected through the Services.
Communication preferences and marketing.
If you do not wish to receive marketing emails from us, you can opt
out of future marketing emails by following the instructions
provided in the marketing emails. Opting out of marketing emails
will not affect our administrative or transactional emails to you
(e.g., emails about your transactions, a job application, or policy
changes) which we may send you, for example, to notify you of an
issue with an order you have placed with us. If you provide your
phone number through the Services, we or our third-party vendor may
call or send you a transactional SMS message about the status of or
issues with a recent transaction (e.g., an order you have placed
with us) or job application. In addition to transactional SMS
messages, we may send you marketing communications by SMS. However
we only send marketing SMS messages to those who have expressly
opted-in to receiving marketing communications by SMS message.
If you download and utilize our Apps, we may send you transactional
push notifications about the status of or issues with a recent
transaction (e.g., an order you have placed with us) or job
application. In addition to transactional push notifications, we may
send you marketing communications by push notification. However, we
only send marketing push communications to those who have expressly
opted-in to receiving marketing communications by push notification.
If you no longer wish to receive push notifications from us, you can
opt out of future push notifications by changing the settings on
your mobile device.
Accessing, changing, and deleting your personal information.
If you are a registered user of the Services, you may review and
change certain personal information (e.g., email, password, phone
number, payment information) at any time by accessing your account
online.
Location tracking.
You may be able to enable or disable location tracking through the
Apps by adjusting the permissions in your account or device
settings. Be aware that if GPS precise location services are
disabled, other means of establishing or estimating location
(e.g., connecting to or proximity to WiFi, Bluetooth, beacons, or
our networks) may persist. Enabling location tracking may enable
an App to track your location in the background, which may
decrease battery life.
App permissions.
You may be able to enable or disable certain features (e.g.,
allowing the Apps to read, modify, or delete the contents of your
USB storage; take pictures and videos; view WiFi connection; send
push notifications) by adjusting the permissions in your device
settings.
Uninstallation.
If you want to terminate our ability to obtain information from
you through the Apps, you may uninstall the Apps from your device.
California residents may
click here to view our California Privacy Notice.
The Sites are not intended for use by children under the age of 16
and we not knowingly collect personal information from children
under 16 years of age. If we become aware that we have inadvertently
collected personal information from a child under the age of 16, we
will promptly delete that information in accordance with applicable
laws.
If you are accessing our Services from outside the United States,
please be aware that information we obtain about you will be
processed in the United States or in other jurisdictions. By using
the Services, you acknowledge your personal information may be
transferred to and processed in jurisdictions outside your own as
described in this Privacy Policy. Please be aware that the data
protection laws and regulations that apply to your personal
information transferred to the United States or other countries may
be different from the laws in your country of residence.
This Privacy Policy is subject to change at our discretion. We will
indicate changes, including material changes, to the Privacy Policy
by updating the “Effective Date” at the bottom of this page. Your
continued use of the Services after any update to this Privacy
Policy will constitute your acceptance of the changes.
You may direct comments or questions regarding this Privacy Policy
via email to
privacy@bloominbrands.com.
Effective Date: